PART A — TERMS OF USE

1. Terms

By accessing this website, you agree to be bound by these Terms of Use, all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials on this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials on the Systems X website for personal or internal business review only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials except as reasonably necessary for your internal business evaluation;

• use the materials for resale or public redistribution;

• attempt to decompile or reverse engineer any software contained on the website;

• remove any copyright or other proprietary notations from the materials; or

• transfer the materials to another person or "mirror" the materials on any other server.

This license terminates automatically if you violate any of these restrictions and may be terminated by Systems X at any time. Upon termination, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer

The materials on the Systems X website are provided "as is." Systems X makes no warranties, express or implied, and disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement. Systems X does not warrant or make representations concerning the accuracy, likely results, or reliability of the materials on this website or any sites linked to it.

4. Limitations

In no event shall Systems X or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Systems X website, even if Systems X or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials on the Systems X website may include technical, typographical, or photographic errors. Systems X does not warrant that any of the materials are accurate, complete, or current, and may make changes at any time without notice. Systems X does not make any commitment to update the materials.

6. Links

Systems X has not reviewed all of the sites linked to its website and is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement by Systems X. Use of any linked website is at the user's own risk.

7. Modifications

Systems X may revise these Terms of Use at any time without notice. By using this website, you agree to be bound by the then-current version of these Terms of Use.

8. Governing Law

Any claim relating to Systems X Corporation's website shall be governed by the laws of the State of Michigan without regard to its conflict of law provisions.

PART B — PRIVACY POLICY

9. Our Commitment to Your Privacy

Your privacy is important to us. This Privacy Policy explains what personal information Systems X collects, how we use and protect it, and the choices you have. We collect personal information by lawful and fair means, identify the purposes for collection at or before the time of collection, use it only for those purposes or compatible ones, and retain it only as long as necessary to fulfill those purposes or to meet legal and contractual obligations.

10. Information We Collect

We collect the following categories of personal information:

• Contact and business information: name, company, job title, email address, phone and mobile numbers, and mailing address, typically when you fill out a form, request a quote, or engage our services.

• Account and service information: information necessary to deliver our managed IT, security, and compliance services to clients under our service agreements.

• Communications: records of your correspondence with us, including support requests and messages you send through the website.

• Website usage data: IP address, browser type, pages viewed, and similar analytics data collected automatically through cookies and similar technologies.

• Mobile and SMS information: if you opt in to text messaging, your mobile phone number and your consent record (including the date and method of consent). See Section 14.
  
  

11. How We Use Information

We use personal information to: respond to inquiries and provide quotes; deliver and support the services you or your organization have engaged; communicate service, security, and account matters; improve our website and services; comply with legal, regulatory, and contractual obligations; and, where permitted, send relevant business communications you may opt out of at any time.

12. How We Share Information

We do not sell your personal information. We share personal information only in these limited circumstances:

• Service providers: with vendors and processors who perform services on our behalf (for example, hosting, CRM, billing, and communications platforms), bound by confidentiality obligations and permitted to use the information only to provide services to us.

• Legal and protective: when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Systems X, our clients, or others.

• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not share personal information with third parties for their own independent marketing purposes.

13. Data Security

Systems X protects personal information with reasonable administrative, technical, and physical safeguards against loss, theft, and unauthorized access, disclosure, copying, use, or modification. As a managed security and compliance provider, we treat the protection of information as a core operating principle. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. SMS / Text Messaging and Mobile Data

If you opt in to receive text messages from Systems X, we collect your mobile phone number and your consent record (including the date and method of consent) in order to send you service and support text messages, such as support ticket updates, service and maintenance notifications, appointment and dispatch confirmations, and account or security alerts.

We do not sell your personal information. Mobile opt-in information and consent are not shared with any third parties or affiliates for their own marketing or promotional purposes. We share mobile information only with service providers that help us operate the messaging program (for example, our messaging platform and carrier), and only as needed to deliver the messages you have requested.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message, and you can reply HELP for assistance. Opting out of text messages will not affect the other services we provide to you. This SMS program is also governed by our SMS Terms & Conditions.

15. Cookies and Tracking

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly without them.

16. Your Choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-essential communications at any time. To make a request, contact us using the details in Section 18. We will respond in accordance with applicable law.

17. Retention and Changes to This Policy

We retain personal information only as long as necessary for the purposes described here or as required by law or contract. We may update this Policy from time to time; the current version is always posted on this page with its "Last updated" date. Material changes will be identified as appropriate.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.