IT MANAGEMENT

ICO_ProactiveITMgmt

PROACTIVE IT
MANAGEMENT

Mitigate productivity risks before the become a problem
ICO_HelpDesk

SERVICE DESK
& TECHNICAL
SUPPORT

Trained, skilled and friendly support staff at your team's service
ICO_SystemsMonitoring

SYSTEMS
MONITORING

Our state of the art monitoring agents keep track of operations on computers, printers, and vital network devices
ICO_ServerMgmt

SERVER
MANAGEMENT

We fully manage the installation, setup and maintenance of existing or new servers in your environment
ICO_AssetLifecycleMgmt

ASSET
LIFECYCLE
MANAGEMENT

Know when a computer or server is due for an upgrade and trace all of your IT inventory with ease

WE ARE YOUR

IT DEPARTMENT 

IT MANAGEMENT

BUSINESS FOCUSED TECHNOLOGY SERVICES
We understand that the information technology function does not stop at the computer and server. Many vital business operations rely on sophisticated IT procedures and software. No matter what obstacles get in the way of growing your business - Systems X has the capabilities, vendors and experience to keep your backbone operations lean and competitive.
 

SERVICE DESK SUPPORT

FRIENDLY, COURTEOUS AND TRAINED
When you have an IT matter that requires assistance, you need to get someone on the phone quickly to help resolve your matter. By becoming a Managed Service Partner, your team has access to our Michigan-based service desk that knows your business environment inside and out, and can help you resolve your problem fast.

PREVENTATIVE CARE

YOUR OPTIMIZED IT ENVIRONMENT

We proactively monitor your technology assets for improved productivity, security, performance, and reliability. By using state-of-the-art device monitoring platforms and systems- our team is able to watch closely over workstations, servers, printers, and even mobile phones to become aware of issues before they cause a problem.

VENDOR CARE SERVICES

THE RIGHT VENDORS MATTER

Choosing the right equipment and programs for your team members can be confusing. With new technologies being continuously introduced from leading manufacturers, let Systems X help conduct the selection process, ordering, and setup of your hardware and software tailored to your business objectives.

ASSET CARE

PROCESS DRIVEN WITH R.O.I. OUTCOMES

Our team actively monitors and keeps close track of your critical technology assets to let you know when it’s time for an upgrade. The master information sheet of IT assets we provide to accountants and managers helps give your team better control of equipment allocation, software licensing and regulation compliance.

ENTERPRISE SECURITY

YOUR DATA PROTECTION IS PRIORITY ONE

In a new world of connectivity, protecting your organization's proprietary information is a key component to remaining competitive. Our team takes steps to safeguard technology assets, protect data, and prevent intrusion. We ensure that your data stays safe from internal and external threats by designing and implementing cutting edge infrastructure security systems and train your employees on secure best-practices when using IT resources.